Refund policy
Profeliz Return & Refund Policy
No Returns or Exchanges
- Due to the nature of our products (chlorine tablets are classified as hazardous materials), all sales are final once an order is placed.
- We do not accept returns or exchanges for non-defective products.
Quality Issues
- If you receive a defective or damaged product, please contact our customer service team within [14 days] of delivery with photos of the issue.
- We will review quality-related claims on a case-by-case basis and provide appropriate solutions, which may include replacement or refund.
Contact Us
- For any quality concerns, please reach out to: support@profeliz.com.